Responsible Gaming at 035bd — Play Smart, Stay Safe

Player Protection Tools

Every registered 035bd player has access to the following responsible gaming tools directly through their account settings. You can activate or update any of these at any time by contacting our support team at [email protected].

How to Set Your Limits

Setting responsible gaming controls on your 035bd account is straightforward. Follow these steps:

1. 1
   Log in to your 035bd account Access your account using your registered mobile number and password on the 035bd Login page.
2. 2
   Go to Account Settings Navigate to the Responsible Gaming section inside your account dashboard.
3. 3
   Choose your tool Select a deposit limit, time-out period, reality check interval, or self-exclusion and confirm your choice.
4. 4
   Contact support if needed If you cannot find the controls or need immediate help, email [email protected]. Our team responds within 24 hours Bangladesh Standard Time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early signs is the most important step towards getting it under control. Consider whether any of the following applies to you:

• You spend more money or time gambling than you originally intended.
• You chase losses — betting more in an attempt to recover money you have already lost.
• Gambling has caused arguments or tension with family members or close friends.
• You feel anxious, irritable, or low when you are not gambling or when you try to cut down.
• You borrow money, sell belongings, or use money intended for bills or essentials to fund gambling.
• You conceal your gambling activity from the people around you.
• You have tried to stop or reduce gambling but found it difficult or impossible to do so.

Self-Assessment

Take a moment to honestly reflect on your gambling habits. The questions below are not a clinical diagnosis — they are a prompt to help you think clearly about whether gambling is remaining enjoyable or becoming a problem.

If you answered "yes" to two or more of the questions above, we strongly encourage you to use our time-out or self-exclusion tools immediately, and to reach out to our support team. You can also seek guidance from a qualified counsellor or mental health professional.

Self-Exclusion — Taking a Full Break

Self-exclusion is the most powerful responsible gaming tool available on the 035bd platform. When you self-exclude, your account is closed and you will be unable to log in, place bets, or make deposits for the duration of the exclusion period you choose. Self-exclusion periods range from 6 months up to permanent closure.

Once a self-exclusion is activated, 035bd will not reverse or shorten it before the minimum period has elapsed, regardless of the reason given. During the exclusion period, you will not receive promotional messages, bonus offers, or any marketing communications from 035bd. Any real-money balance remaining in your account at the time of self-exclusion will be returned to you via your most recent payment method, subject to identity verification.

Principles of Safe Gambling

Whether you are betting on the Bangladesh Premier League (BPL), spinning slots, or playing live casino, these ground rules help keep gambling enjoyable:

• Only gamble with money you can genuinely afford to lose. Never use rent money, food money, or emergency savings.
• Set a time limit and a spend limit before you start a session and stick to them, no matter what happens in the game.
• Treat gambling as entertainment, not as a source of income. The house always has a mathematical edge over the long run.
• Never chase a loss. Trying to win back money you have lost by betting more is one of the fastest paths to serious financial harm.
• Take regular breaks. Step away from the screen, especially if you have been playing for more than an hour without pausing.
• Do not gamble when you are upset, stressed, tired, or under the influence of alcohol. Emotional states impair judgement and lead to poor decisions.

Support Resources

If you or someone you know is struggling with gambling, reaching out for help is the right thing to do. There is no shame in asking for support — problem gambling is a recognised condition that responds well to treatment and counselling.

If gambling is causing you serious distress, we encourage you to speak to a qualified mental health professional or counsellor. In Bangladesh, you can contact the National Mental Health Helpline or speak to your local doctor for a referral to appropriate support services. You do not have to manage this alone.